Frequently asked questions
How long is shipping?
Express shipping is 1-2 business days & Standard shipping is 2-4 business days which could vary upon a holiday.
Where is my tracking number?
All tracking numbers are emailed once they are assigned please check your inbox and spam folder.
What are your business hours?
How can I do exchange/refunds?
What grade of Hair is this?
Our grades range from 6A-10A.
What's the best hair to purchase?
All of our collections are great; however our RAW collection is very popular.
What origins of hair do you carry?
Brazilian, Peruvian, Malaysian, Cambodian, Russian, Philippines, Indonesian
Is this Virgin Hair?
Yes 100% Virgin Hair
What is virgin Hair?
Our hair is sourced directly from the country of origin without adding any chemicals.
What's your Instagram?
Where you located?
Where do you ship?
We ship worldwide.
What’s the difference between a front lace wig and a full lace wig?
How long does your hair last?
All collections will last up to a year with proper care our best collections will last longer (4 years).
Do you guys offer wholesale?
Are the knots bleach?
We do not bleach knots we have no idea how much bleach to use to match your complexion.